top of page

TELEHEALTH POLICY

Telehealth involves the use of electronic communications to enable healthcare providers at different locations to share individual patient medical information for the purpose of improving patient care. Telehealth services offered by Itsverdure may also include instant messaging, patient portal exchanges, appointment scheduling, chart reviews, video consults, remote test requests, remote prescribing, health information sharing, and use of print and electronic media for patient education. The information you provide to us may be used for clinical evaluation, diagnosis, therapy, provision of appropriate patient education and follow up and may include any combination of the following:

  • Your clinical health records and test results;

  • Images and asynchronous communications;

  • live two-way instant messaging, audio and video;

  • Interactive audio with store and forward;

  • Output data from medical devices and sound and video files.

The electronic communication systems we use incorporate network and software security protocols to protect the confidentiality of patient identification and imaging data and will include measures to safeguard the data and to ensure its integrity against intentional or unintentional corruption. Our systems are HIPAA compliant.
At all times, itsverdure should be considered as a supplemental service to your primary care who remains responsible for your overall medical care and we employ you to register with a primary care provider for continuity of care.

Expected Benefits:

  • Improved access to care by enabling you to remain in your home while Itsverdure Providers consult and provide care to you.

  • More efficient evaluation and management of your concern

  • Obtaining expertise of a specialist as appropriate.

Possible Risks:

  • Delays in evaluation and treatment could occur due to deficiencies or failures of equipment and technologies.

  • Rarely, our Provider may determine that the transmitted information is of inadequate quality, thus necessitating a rescheduled telehealth consult or a meeting with your   local primary care doctor.

  • Rarely, security protocols could fail, causing a breach of privacy of personal medical information.

  • In rare events, a lack of access to complete medical records may result in adverse drug interactions or allergic reactions or other judgment errors.

By checking the box associated with "Informed Consent", you acknowledge that you understand and agree with the following:
 

  1. I have read and understood this telehealth consent document and I consent to receiving Itsverdure services via telehealth technologies. I understand that Itsverdure and its providers are a telehealth only medical service provider whose interactions with me are electronic and that their services to me do not replace the relationship between mine or my children’s with their primary care provider. I also understand it is up to Itsverdure provider’s to determine whether or not my specific clinical needs are appropriate for a telehealth encounter.
     

  2. I have been given an opportunity to select from a list of Itsverdure on call providers prior to the consult, including a review of the Provider’s credentials and that the choice of provider is mine
     

  3. I understand that federal and state law requires health care providers to protect the privacy and the security of health information. I understand that Information obtained during telehealth/telemedicine that identifies me will not be given to anyone without my consent except for the purposes of treatment, education, billing and healthcare operations. I understand that “Itsverdure” will take steps to ensure that my identifiable personal health information will not be seen by anyone who has no business seeing it. I understand that telehealth may involve electronic communication of my personal medical information to other health practitioners who may be located in other areas, including out of state.
     

  4. I understand there is a risk of technical failures during the telehealth encounter beyond the control of Itsverdure. I agree to hold harmless “Itsverdure” for delays in evaluation or for information lost due to such technical failures.
     

  5. I understand that I have the right to withhold or withdraw my consent to the use of telehealth in the course of my care at any time, without affecting my right to future care or treatment. I understand that I may suspend or terminate use of the telehealth services at any time for any reason or for no reason.
     

  6. I understand that if I am experiencing a medical emergency, “Itsverdure” providers may not be able to assist virtually and that I will be directed to dial 9-1-1 immediately. I also understand that “Itsverdure” Providers are not able to connect me directly to any local emergency services.
     

  7. I understand that alternatives to telehealth consultation, such as in-person services are available to me, and in choosing to participate in a telehealth consultation with Itsverdure, I understand that some parts of the services involving tests may be conducted by individuals at my location when possible, or at a testing facility close to me,  at the direction of the Provider (e.g. labs or bloodwork).
     

  8. I understand that I may expect the anticipated benefits from the use of telehealth in my care, but that no results can be guaranteed or assured.
     

  9. I understand that my healthcare information may be shared with other individuals for scheduling and billing purposes. Also, persons may be present during the consultation other than the Provider in order to operate the telehealth technologies. I further understand that I will be informed of their presence in the consultation and thus will have the right to request any or all of the following:   - omit specific details of my medical history/examination that are personally sensitive to me;  - ask non-medical personnel to leave the telehealth examination;  - and/or terminate the consultation at any time.
     

  10. I understand that I will not be prescribed any narcotics for pain, nor is there any guarantee that I will be given a prescription at all.
     

  11. I understand that if I participate in a consultation, I have the right to request a copy of my medical records which will be provided to me at reasonable cost of preparation, shipping and delivery.
     

  12. I understand that I may be directed to use devices such as a thermometer, pulse oximeter, at-home tests, or other peripheral devices to assist in the provision of telehealth.
     

  13. I will have a conversation with an Itsverdure provider, during which I will have the opportunity to ask questions in regard to the consultation and virtual encounter. I will have my questions along with the risks or benefits of any practical alternatives answered in a language that I understand and if not so, I will write within 24 hours of the consultation.
     

  14. I understand and agree that the health information I provide at the time of my telehealth/telemedicine service may be the only source of health information used by Itsverdure providers during the course of my evaluation and treatment at the time of my telehealth/telemedicine visit, and that such professionals may not have access to my full medical record or information held.
     

  15. I agree that all my questions about this virtual encounter has been answered to my satisfaction prior to my appointment

About us

What we treat

Our team

Blog

Press

Careers

Testimonials

OUR COMPANY

Copyright © 2023. All Rights Reserved

Membership

Book an appointment

Gift membership

Register

Request care condition

Testimonials

FAQ

Prescription

PATIENTS

For Employees

For Doctors

For health Providence

PARTNERS

US: 412  000 000  

UK:  079 44 7000

CONTACT

Terms & Conditions

Telehealth Policy

Privacy Policy

SIGN UP TO OUR NEWSLETTER

Email

I agree to the privacy policy

Patient Consent

I hereby declare that I have read this document carefully and understand the risks and benefits of the telehealth consultation and have had my questions regarding the process explained. I consent to the use of telehealth/telemedicine in the provision of care under the terms described herein. By signing below, I certify that I am the parent or legal guardian or legal representative of the participant or that I am the patient and that I am 18 years of age or older, or otherwise legally authorized to consent. I have carefully read and I understand the above statements. I have had all my questions answered. I understand that this informed consent will become a part of my medical record
By checking the Box containing "INFORMED CONSENT FOR TELEHEALTH SERVICES" I hereby certify,

That I have read or had this form read and/or had this form explained to me.
That I fully understand its contents including the risks and benefits of the procedure(s).
That I have been given ample opportunity to ask questions and that any questions have been answered to my satisfaction.

If you have questions about this consent form, we would like to hear about it. Please contact Itsverdure at contact@itsverdure.com
Also if in the event of a question or response treatment received or if having technical difficulties connecting with us, please reach us at

bottom of page